Privacy Policy

Last Updated: 02/04/2025

1. Introduction
Cleaning Service Solution Ltd (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website cleaningservicesolution.co.uk (the “Website”).

2. Information We Collect
We may collect and process the following information about you:

  • Personal Data: Name, email address, phone number, billing details, and other contact information you provide.

  • Technical Data: IP address, browser type, device information, and usage details.

  • Transactional Data: Details of purchases or services you have requested.

  • Marketing and Communication Data: Your preferences in receiving marketing materials from us.

3. How We Use Your Information
We use your data for the following purposes:

  • To provide and manage our services.

  • To process transactions and payments.

  • To improve our website and customer experience.

  • To send marketing communications (if you have opted in).

  • To comply with legal obligations.

4. Legal Basis for Processing
We process your personal data under the following legal bases:

  • Contractual Necessity: To fulfil our obligations to you.

  • Legitimate Interests: To improve our services and security.

  • Consent: When you have given explicit consent (e.g., for marketing emails).

  • Legal Compliance: To comply with applicable laws and regulations.

5. How We Share Your Data
We do not sell your personal data. However, we may share your data with:

  • Service providers who assist in website operations (e.g., payment processors, hosting providers).

  • Regulatory authorities if required by law.

  • Business partners if necessary for service delivery.

6. Data Security
We take appropriate security measures to protect your data against unauthorised access, loss, or misuse.

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Your Rights
Under UK data protection laws, you have the right to:

  • Access, update, or delete your personal data.

  • Object to or restrict processing of your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies and Tracking
We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly for updates.

12. Contact Us
If you have any questions about this policy, please contact us at:

Cleaning Service Solution Ltd, Westmead House, Farnborough GU14 7LP.

 

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